Why Communication in Health and Social Care is More Than Just Talking: Building Trust with Patients
Communication in health and social care is more than just exchanging words—it’s about building trust, showing respect, and creating an environment where patients feel truly heard and understood. In fact, the way caregivers listen, explain, and respond can directly affect patient satisfaction, treatment adherence, and overall well-being. When patients trust their caregivers, they are more likely to engage in their care, share concerns honestly, and follow treatment plans effectively. This article explores why communication is central to health and social care, how it builds trust, and the practical skills professionals can use to strengthen their interactions with patients. The True Meaning of Communication in Care When most people think of communication, they imagine conversations—asking questions, giving instructions, or offering reassurance. But in Communication in Health and Social Care , communication is much broader. It includes body language, facial expressions, gestures,...